Now, oddly enough, Man, when he works as a team, must have policy or he is not a team. He cannot work as a team without policy, so all he works as is a bunch of individuals. Even bad policy, you see, will at least make a team out of him. … Any policy is better than no policy because that is what makes the team. It’s simply the agreement. It’s the extant agreement, and if there isn’t an extant agreement, then you have individualized action.
The worst team you ever wanted to see is one composed of ‘all stars’ taken at random as the starring players, with spectacular individualities from each of the winning teams of a country. I don’t care what game you’re playing, if you want a really stinking team, get those boys, because they’re running according to the different policies of their different coaches, don’t you see? And they are already, by ‘all star’ players, preselected as doing something that was very noticeable, which means they didn’t even follow their own team policy. So now you group all these fellows together in a mess, and each one – each one is magnificent and a collective mess. And they probably could be licked by any little batch of high-school kids on the same game, who were welded together by policy. ‘When Bill does that, I do this. That’s it. That’s play sixty-four. What’s play sixty-four? Well, when Bill does that, I do this and then Joe does that.’ That’s just policy.
So we in Scientology, compared to the world’s population, are a relatively small group. We tend to be a lot of ruddy individualists, which is fine in our private life, but our organizational actions must be coordinated. And if we knitted together our organizational actions and our functions across the world, and we had a good similarity of action, good duplication from organization to organization, and then we grooved this in and put this together very nicely … Who else on this planet is following policy? Nobody.
And oddly enough, I have traced every single blowup we’ve had back to a wild departure from policy – very simple, primary, known policy.
Melbourne blew up on the refund policy. They just didn’t follow any part of the refund policy. That’s rather incredible. Our policy is when somebody – somebody isn’t satisfied and so forth and wants his money back, we promptly give him his money back. We also tell him, ‘Well, you’re through with Scientology’. … And that’s been policy since heck was a pup. And Melbourne didn’t give the man his money back. No-o-o. And when they did give him his money back, they didn’t follow the rest of the policy. They didn’t get a quitclaim from him. So he turned right around and sued them. They gave his money back and he sued them. Pure idiocy.
That’s where they come a cropper, you see? They are not part of the team. And you will find all the symptoms of individuation present, which is they yammer at the other teams, see? They cuss the other teams out. They’re always getting ARC broke about the other teams, do you see? And they just individuate more and more and more and follow policy less and less and less and all of a sudden they aren’t there anymore, unless somebody intervenes with heavy cavalry.
Now, if we’re going to make our forward progress – we have a lot of good organizations through the world, of which Melbourne is one of them now. (I have now acked them.) The situation is that these are placed in rather strategic areas. They’re placed in strategic areas to spread a sphere of influence.
And when those spheres of influence meet on their own borders, we don’t want them to be different and create a ridge; we want them just to flow smoothly out and meet. You follow? It’s all rigged to do so.
Now therefore, if we are a good team, and if we watch our individual cases, and we come right on up the line as people, as beings, and we also are part of the team, then we won’t get into all the trouble we got into as roaring, screaming individuals way back on the track. In other words, we can make it all the way because we’ve kept order all the way.